User Testing YourCase - We Need Your Help!

After several months of design work, we are now ready to test the first YourCase prototype with users.

YourCase is designed to help users navigate court, with a focus on victims of family violence. It provides guidance and support from the moment a user enters the details of their first hearing until after court.

We are now ready to test this with users and need your help recruiting individuals who have attended court for a family violence matter in the past several years. See below for more details or get in touch if you have any questions.

User Testing

Time: We request that each users participates in two sessions. The first will be an opportunity for the user to provide initial feedback. We will then go away and make any changes and then invite them back to test the updated prototype. Each session will run for about 45 minutes.

Users: We are hoping to test this with as diverse a group as possible, including victim survivors from different cultural and language backgrounds as well as those with a disability. Users do not need to be whizzes at technology.

Location: We will be conducting the sessions at our office in Collingwood but can travel if required.

Contact: Please contact Eden Baker if you're interested in getting involved or would like more information.

Project Background

YourCase is a tool to help Victorian Family Violence Victims survivors to confidently navigate their court journey. It aims to make users more informed, better prepared and less anxious and overwhelmed.

The tool provides personalised information to help users prepare for court, this includes guidance about what to expect at each point in their journey as well as tools to save and store documents and organise appointments and hearings.

Our project partners include: Victoria Police, the Victorian Magistrates Court, Safe Steps, Victoria University, the Department of Premier and Cabinet Victoria, Family Safety Victoria and the Department of Human Services Victoria.

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