Arnsdorf was launched in 2008 and operated successfully across Australia and North America, connecting with women looking for a wardrobe that was versatile and timeless. In 2011, the brand’s creator, Jade Sarita Arnott decided to close its doors. She was dissatisfied with the state of the fashion industry and events such as the Rana Plaza tragedy in Bangladesh had cast a dark shadow over the ethics of supply chain management.
A complete digital platform, using a custom designed template powered by Shopify e-commerce.
Full customer journey workflow, integrating a customer CRM, Campaign Monitor and Slack as well as a phone integration using Twilio to manage customer service.
A newly designed logistics workflow that includes shipping and returns through Uber and Australia Post.
Customer feedback loop that provides up to date information back to the design team.
Together, Arnsdorf and Portable are finalists in the 2017 Premier’s Design Awards, which will be announced later this year.