Through their work, they found language barriers were making it difficult for Culturally and Linguistically Diverse (CALD) residents to access existing public transportation apps. These apps did not support the languages spoken by many members of the community, nor did they provide much local context.
The final product provides easy to navigate information about local public transport, as well as links to key local health, community and social services. Importantly, it is available in five languages—English, Arabic, Farsi, Kurindi and Vietnamese—which are widely spoken in the area.
This website is now being rolled out in the region. We are considering how it can be scaled to other regional areas of Victoria where it could build on the existing infrastructure in place.
Click the link below to visit the SMECC Guide website.