We’ve been designing and building a better justice system since 2012.
We know good design can transform justice. That’s why we use design and technology to create services, prototypes, and products that seek to exceed people’s expectations of the justice system.
To find out how we can help you drive change across the sector, get in touch with us today.
How can we help you create change?
Legal innovation
Good design can transform justice. We know because we’ve done it ourselves.
Learn moreUncover powerful insights that drive positive change, with people at the centre.
Learn moreCraft elegant and inclusive digital experiences that help people get things done.
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Discover our work in Justice
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Our Impact areas
We provide design-led approaches to help people resolve their own disputes without having to go through courts or tribunals. We designed and developed amica in partnership with National Legal Aid, which won the National Award for Best Government and Public Sector Solution of the Year at the 2020 iAwards.
We develop ways to connect people to the information they need, based on their situation. Our work includes the Legal Aid NSW Grants Tracker which provides people with updated information on their application for legal aid, as well as the Traffic Guided Pathway, which helps advise people on next steps for traffic infringements.
We have partnered with the Melbourne School of Government to explore how to better inform employees while they navigate and resolve employment issues. We are currently designing ways to facilitate conversations and provide information about employment rights and obligations in engaging, accessible ways.
We champion the intersection of access to justice and mental health in order to deliver and support youth justice. We have extensive experience working with young people in mental health services with Orygen and headspace. We are taking this approach to seek out ways that youth justice can be better delivered using design and technology.
We actively contribute to law reform enquiries to help shape the future for the better
Empowerment by design: Using technology to enable better decision making
This article discusses our approach to developing guided decision-making technology by using legal design to understand how people seek information or make decisions.
13 November 2020
Australian Human Rights Commission: Human rights and technology project
This project aims to advance human rights protection in the context of unprecedented technological change. It considers how law, policy, incentives and other measures can promote and protect human rights in respect of new and emerging technologies.
14 April 2020
ALRC: Review of the family law system
On 9 May 2017, the Turnbull Government announced its intention to direct the ALRC to conduct the first comprehensive review into the family law system since the commencement of the Family Law Act in 1976.
01 March 2019
Making ODR Human
This article discusses what we as human-centred design practitioners have learned from researching and designing online dispute resolution (ODR) products, both for clients and as part of our internal research and development initiatives.
03 December 2018
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