Good design can transform justice. We know because we’ve done it ourselves. We’ve been building and designing better systems for the delivery of justice since 2012.
We were introduced to the sector with our work with Neighbourhood Justice Centre, where we co-designed and developed the online Family Violence Intervention Order, which went on to be a series of recommendations in the Royal Commission to Family Violence and won awards for public sector innovation. It got us inspired in how to use our skills in design, research and development in order to respond to social need and policy opportunity to promote greater access to justice.
A better justice experience for family violence victim-survivors
Family Violence
Our services in justice
Nicole Lee
Survivor, anti-violence campaigner, talks about co-designing YourCase
User research
Understand the preferences and behaviours of your users through a mixed-methods approach to design research that includes qualitat...
Learn moreLegal innovation
Good design can transform justice. We know because we’ve done it ourselves.
Learn moreOnline dispute resolution
Improve access to legal services and reduce the burden on the court system.
Learn more
Read about some of our other projects in the justice sector
We use our research to contribute to academic journals and law reform enquiries
Empowerment by design: Using technology to enable better decision making
This article discusses our approach to developing guided decision-making technology by using legal design to understand how people seek information or make decisions.
13 November 2020
Australian Human Rights Commission: Human Rights and Technology Project
The project aims to advance human rights protection in the context of unprecedented technological change. It considers how law, policy, incentives and other measures can promote and protect human rights in respect of new and emerging technologies
14 April 2020
ALRC: Review of the family law system
On 9 May 2017 the Turnbull Government announced its intention to direct the ALRC to conduct the first comprehensive review into the family law system since the commencement of the Family Law Act in 1976.
01 March 2019
Making ODR Human
This article discusses what we as human-centred design practitioners have learned from researching and designing online dispute resolution (ODR) products both for clients and as part of our internal research and development initiatives.
03 December 2018
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