Digitising workflows for Corrections Victoria staff
Corrections Victoria plays a crucial role in upholding the criminal justice system, and maintaining responsibility for the rehabilitation, custody and reprimand of offenders in Victoria. In an effort to improve efficiency in the workplace, Corrections Victoria are currently undergoing a service reform initiative, redressing internal processes and existing systems. One such reform is focussed on improving the efficiency of their dedicated staff members.
Portable collaborated with Corrections Victoria with the goal of improving existing internal processes and removing inefficiencies, inaccuracies and duplications of offender details. With clear objectives, and a completely user centred approach, we successfully prototyped a digital platform and an innovative central smartform that pre-populated forms to improve the work experience of Corrections Victoria staff.
"We waste a lot paper in corrections, I'd love to see an electronic file system but I don't think that's going to happen in my time here."
– Joe, Senior Parole Officer.